Frequently asked questions
General Questions
How do I sign up?
How do I upgrade my membership?
Why can't I log in to my account?
Can I receive regular mail at my new address, or just packages?
I need help. How can I reach someone at BuyToAmerica?
Will I be charged taxes?
Are there any extra or hidden charges?
How soon can I start shipping items to my new address?
Where is my item shipped to before it is shipped to me?
What countries do you ship to?
Is there anything I can't ship?
Are my shipments insured?
How much does it cost to ship an item?
When will my orders arrive?
What payment methods do you accept?
The website I'm shopping at requires U.S.A payment. What can I do?
How does the Credit Card Verification Process work?
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